Due to the customize nature of our dresses, we generally do not accept returns/exchanges. We recommend you to measurements/size and all the details beforehand and then place the order. However, we will accept returns in the following circumstances:
In case you receive a damaged product, please e-mail us a picture of the same within 1 day on tridaxdesigns@gmail.com with your order/invoice number clearly stated in the e-mail. We will respond to you within the next 24 hours via e-mail and guide you whether you need to send the product back to us or we will just be sending you a replacement.
Refund Policy:
Due to the customize nature of our dresses, no refund/exchanges are available. We recommend you to measurements/size and all the details before then place the order.