1. Introduction
Welcome to Tridax Designs. At Tridax Designs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://tridaxdesigns.com/ and make purchases from our e-commerce store.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, and shipping address when you make a purchase or contact us.
- Payment Information: We collect payment details necessary to process transactions, such as credit card information. Note that payment processing is handled by a third-party payment processor, and we do not store your payment information.
- Order Details: Information about the products you purchase, including order history and preferences.
- Technical Data: Information about your device and usage, such as IP address, browser type, operating system, and browsing behavior on our Site.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including handling payment transactions and shipping products.
- Customer Support: To respond to your inquiries, provide customer support, and communicate with you about your orders or account.
- Marketing: With your consent, to send you promotional emails and updates about our products and services. You can opt out of marketing communications at any time.
- Site Improvement: To analyze usage patterns and improve our Site’s functionality and user experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, shipping companies, and email service providers.
- Legal Requirements: When required by law or to protect our rights, we may disclose your information in response to legal processes or government requests.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Site. You can manage cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access: The right to access and obtain a copy of the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal data under certain conditions.
- Opt-Out: The right to opt out of receiving marketing communications.
To exercise your rights, please contact us at tridaxdesigns@gmail.com
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our Site and updating the “Last Updated” date.service.